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PRIVACY POLICY

Last updated: 22 August 2026

Your privacy matters.

This Privacy Policy explains how Laura of Love collects, uses and protects your personal information when you visit this website, join the mailing list, make an enquiry, book a session, purchase an event or course, or participate in an experience.

Who is responsible for your data?

The data controller is:
Laura Conroy
Trading as: Laura of Love
Business address: Avenida Pintor Guillermo Perez Villalta, Tarifa
Email: hello@lauraoflove.com
Website: www.lauraoflove.com


Information I may collect:


Depending on how you interact with Laura of Love, I may collect:


• Your name
• Email address
• Telephone number
• Billing information
• Booking and appointment information
• Details of services or events you purchase
• Messages or enquiries you send
• Newsletter preferences
• Information submitted through forms
• Relevant health, wellbeing or contraindication information where necessary for safe participation
• Website and cookie information
• Payment transaction information
• Records of your consent where applicable


Payment card details are normally processed directly by the payment provider and are not stored directly by Laura of Love.


Why I use your information:


Your information may be used to:


• Process bookings and payments
• Provide the session, course, event or service you have requested
• Communicate with you about your booking
• Send confirmations, reminders and relevant preparation information
• Respond to enquiries
• Assess whether certain practices are appropriate for you
• Maintain appropriate business and accounting records
• Send newsletters and marketing where you have chosen to receive them
• Improve the website and services
• Meet legal, regulatory and tax obligations
• Protect the legitimate interests and security of Laura of Love and its clients


Legal basis for processing:


Depending on the situation, personal information may be processed because:


Contract
Processing is necessary to provide a service you have booked or requested.


Consent
You have given permission, for example when choosing to receive marketing emails or, where required, when providing certain sensitive information.


Legal obligation
Information may need to be retained or processed to meet accounting, tax or other legal requirements.


Legitimate interests
Certain information may be used where there is a legitimate business reason to do so and your rights and interests do not override that interest.


GDPR requires organisations to explain purposes, legal bases and relevant retention information to individuals whose data they process. 


Health and wellbeing information


For some services, particularly breathwork and physical experiences, you may be asked to provide information relating to your health or wellbeing so that participation can be considered safely.


Health information can receive additional protection under data protection law.


Where required, this information will be processed on the basis of your explicit consent or another lawful basis available under applicable law.


Only information reasonably necessary for the purpose will be requested.


You may withdraw consent where consent is the legal basis for processing, although this will not affect processing that was lawful before consent was withdrawn.


If necessary information cannot be provided, it may not be possible for Laura of Love to safely provide a particular service.


Email marketing
You will only receive newsletters or promotional emails where there is an appropriate legal basis to contact you.


Where consent is relied upon, subscribing to a service or purchasing an event will not automatically mean that you are required to join the mailing list.


You can unsubscribe at any time using the unsubscribe link in an email or by contacting:


hello@lauraoflove.com


Unsubscribing from marketing will not prevent you from receiving essential communications relating to an existing booking or purchase.


Who your information may be shared with:


I do not sell your personal information.


Information may be shared with trusted service providers where necessary to operate the business, including providers used for:
• Website hosting and website functionality
• Booking and scheduling
• Email communications
• Payment processing
• Video conferencing
• Accounting or administrative support
• Cloud storage
• Analytics


These may currently include providers such as Wix, Google, Zoom and the payment and email providers connected to this website.

STRIPE / WIX PAYMENTS / PAYPAL


Each provider processes information according to its own role and applicable data protection obligations.
Information may also be disclosed where required by law.


International data transfers


Some technology providers may process or store information outside the European Economic Area.
Where this occurs, appropriate safeguards required under applicable data protection law will be relied upon.


How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax and accounting obligations.


As a general approach:
• Enquiry information is retained only as long as reasonably necessary
• Booking and transaction records may be retained for the period required for accounting and legal purposes
• Marketing information is retained until you unsubscribe or it is no longer appropriate to retain it
• Health or contraindication information is retained only for as long as reasonably necessary for the relevant purpose and any associated legal obligations


Information may be securely deleted or anonymised when it is no longer required.


Your rights
Depending on applicable data protection law, you may have the right to:
• Access personal information held about you
• Correct inaccurate information
• Request deletion of your information
• Request restriction of processing
• Object to certain processing
• Request portability of information
• Withdraw consent where processing is based on consent
To exercise a right, contact:
hello@lauraoflove.com
You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) if you believe your personal information has not been handled appropriately.


Security
Reasonable technical and organisational steps are used to protect personal information against unauthorised access, alteration, disclosure or loss.


No internet based system can be guaranteed to be completely secure, but care is taken to use reputable systems and appropriate protections.
Links to other websites


This website may contain links to third party websites.


Laura of Love is not responsible for the privacy practices of independent third party websites. You should review their privacy information when visiting them.


Children
Laura of Love services are primarily intended for adults unless a particular offering specifically states otherwise.
Personal information relating to minors will only be processed where appropriate and in accordance with applicable law.


Changes to this Privacy Policy
This Privacy Policy may be updated when services, technology or legal requirements change.


The latest version will always be published on this website.
Contact
For questions about privacy or the use of your personal information:


Laura of Love
hello@lauraoflove.com

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